Infrastructure Technician II Description
Under general supervision, support the computing and communication environment, including desktop, servers, network infrastructure, wireless, voice and data communication systems. Provide field technical support to end users and operational systems.
- Set-up, deliver and install personal computers, telephone, network and peripheral equipment using established and defined procedures and processes
- Configure, install, troubleshoot and monitor communications devices, including switches, hubs, wireless devices, MESH networking components, voice system, RF systems and other networking infrastructure (both copper and fiber optic)
- Assist in the management of site's servers and process control infrastructure, including site virtual/physical servers and storage devices
- Assist in the execution of projects related to MIS and process infrastructure
- Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals
- Perform other duties as required
Infrastructure Technician II Qualifications
- Four (4) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair AND one (1) Technical Certification in a discipline relevant to the role that the applicant will be filling, OR
- Six (6) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair
Preferred
- High School diploma or GED
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