Inside Sales Representative
Job Summary
As an Inside Sales Representative, you will be the primary point of contact for assigned customers, providing exceptional service and technical support. Your role involves working closely with internal teams to process orders, respond to inquiries, deliver product and application information, and resolve issues efficiently. This position offers a valuable opportunity for individuals who enjoy building relationships, solving problems, and expanding their technical and sales skills within an industrial environment.
Responsibilities
- Maintain strong relationships with assigned customer accounts.
- Respond to customer inquiries and process sales orders using the Company’s systems.
- Coordinate with internal departments to provide technical information, order updates, expedite processes, and resolve issues.
- Deliver excellent customer service through phone, email, and in-person interactions.
- Participate in comprehensive training on company products, systems, and processes to support customer needs and team success.
Requirements
- 2–5 years of inside sales or customer service experience in an industrial environment, preferably with valves or flow control products.
- Proven ability to manage customer relationships with strong interpersonal and communication skills.
- Proficiency with Microsoft Office (Excel, Word, Outlook) in a fast-paced office setting.
- Experience with CRM and ERP/MRP systems is preferred.
- Ability to understand technical requirements and communicate solutions clearly.
- Strong attention to detail with excellent organizational and documentation skills.
- Working knowledge of supply chain systems is a plus.
- Permanent authorization to work in the United States.
- High School Diploma or GED required; Bachelor’s degree or equivalent experience preferred.
- Sponsorship is not available for this role.
- Applicants must pass a background screening and comply with federal drug testing requirements, including marijuana.
Join our team and contribute to a company dedicated to innovation, integrity, and excellence in flow control solutions. Apply now to become part of a dynamic organization committed to your professional growth and success.